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Download EBOOK MCDST: Microsoft Certified Desktop Support Technician Study Guide (70-271 and 70-272) / Edition 1 PDF for free


Download EBOOK MCDST: Microsoft Certified Desktop Support Technician Study Guide (70-271 and 70-272)
/ Edition 1 PDF for free Autor: Bill Ferguson
ISBN-13: 9780782143522
Publisher: Wiley
Publisher date: 9/20/2004
Format: PDF, EPUB
File size: 11.93 MB
Language: English

Description of the book "MCDST: Microsoft Certified Desktop Support Technician Study Guide (70-271 and 70-272) / Edition 1":

Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System- and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.

This two-in-one Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides:



• In-depth coverage of all exam topics

• Practical information on supporting users and troubleshooting applications

• Hundreds of challenging review questions

• Leading-edge PDF exam preparation software, including a test engine and electronic flashcards



Authoritative coverage of all exam objectives, including:

Exam 70-271:



• Installing a Windows Desktop Operating System

• Managing and Troubleshooting Access to Resources

• Configuring and Troubleshooting Hardware Devices and Drivers

• Configuring and Troubleshooting the Desktop and User Environments

• Troubleshooting Network Protocols and Services



Exam 70-272:



• Configuring and Troubleshooting Applications

• Resolving Issues Related to Usability

• Resolving Issues Related to Application Customization

• Configuring and Troubleshooting Connectivity for Applications

• Configuring ApplicationSecurity





Download MCDST: Microsoft Certified Desktop Support Technician Study Guide (70-271 and 70-272)
/ Edition 1 PDF



Download MCDST: Microsoft Certified Desktop Support Technician Study Guide (70-271 and 70-272)
/ Edition 1 PDF


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